Enterprise Account Manager

Who you are

You are a proactive and adaptable Account Manager with a strategic mindset — you thrive in fast-paced environments and enjoy tackling unique challenges. With experience in managing relationships with international clients, you understand the importance of delivering exceptional service and driving growth for major brands. You are excited to work with a global, multicultural team and are eager to help businesses achieve their ambitions faster. Your hands-on mentality allows you to engage deeply with clients and understand their needs, ensuring that you can provide tailored solutions that meet their requirements.

You possess strong communication skills and can effectively collaborate with cross-functional teams — you know how to build trust and rapport with stakeholders at all levels. Your ability to think strategically enables you to identify opportunities for growth and innovation within the account management space. You are committed to continuous learning and development, and you are eager to level up your skills through programs like the AM Academy offered by Adyen.

Desirable

Experience in the financial technology sector or a related field would be beneficial, as it would give you a deeper understanding of the global payments landscape. Familiarity with account management best practices and a track record of successfully managing client relationships will set you apart. A passion for technology and a desire to help businesses navigate the complexities of payments will make you a valuable addition to the team.

What you'll do

As an Enterprise Account Manager at Adyen, you will be responsible for managing relationships with innovative international merchants across multiple industries and channels. Your role will involve understanding client needs and delivering tailored solutions that drive their success. You will work closely with cross-functional teams to ensure that clients receive the highest level of service and support. You will have the opportunity to lead initiatives that enhance the Adyen brand and contribute to the overall growth of the company.

You will engage with clients regularly to assess their satisfaction and identify areas for improvement — your proactive approach will help you anticipate client needs and address any concerns before they escalate. You will also collaborate with internal teams to develop strategies that align with client goals and drive mutual success. Your ability to analyze data and market trends will inform your decision-making and help you provide valuable insights to clients.

In this role, you will have the autonomy to make decisions and drive initiatives that impact the business — your contributions will be critical to the growth and success of Adyen. You will participate in training and development programs to enhance your skills and stay updated on industry trends. Your success will be measured by your ability to foster strong client relationships and contribute to the overall performance of the Account Management team.

What we offer

At Adyen, we create an environment that supports your growth and success — you will have access to resources and training that empower you to own your career. We value collaboration and innovation, and we encourage you to bring your unique perspective to the team. You will work in a culture that prioritizes ethical solutions and strives to make a positive impact in the financial technology space. We believe in the potential of our people and are committed to providing opportunities for professional development and advancement within the company.