Your on-demand delivery solution in a click
Lalamove, headquartered in Kowloon, Hong Kong, is a leading logistics platform that connects users with thousands of drivers for on-demand delivery services. Founded in 2013, Lalamove operates in over 300 cities across Asia and Latin America, serving both businesses and individuals. The company has ...
Lalamove offers competitive salaries, equity options, flexible working hours, and generous paid time off. The company also provides a supportive envir...
Lalamove fosters a culture of innovation and agility, focusing on leveraging technology to enhance logistics solutions. The company values customer-ce...
Lalamove • Manila
Lalamove is seeking a Senior Associate for Driver Operations in Manila to enhance anti-fraud measures within their logistics platform. This role focuses on improving operational efficiency and ensuring a seamless experience for drivers and customers.
You have a strong background in operations management, ideally with experience in logistics or delivery services. You understand the importance of community and technology in connecting customers and drivers effectively. Your analytical skills allow you to identify and mitigate fraud risks, ensuring a secure environment for all users. You thrive in a fast-paced setting and are passionate about improving operational processes. You possess excellent communication skills, enabling you to collaborate effectively with various teams and stakeholders. You are proactive in seeking solutions and are comfortable working with data to drive decision-making. You believe in the power of community and are committed to enhancing the user experience for both drivers and customers.
In this role, you will be responsible for overseeing driver operations and implementing anti-fraud strategies to protect both drivers and customers. You will analyze operational data to identify trends and areas for improvement, ensuring that our logistics services remain efficient and secure. Collaborating with cross-functional teams, you will develop and refine processes that enhance the overall user experience. You will also engage with drivers to gather feedback and insights, using this information to inform operational decisions. Your role will involve monitoring key performance indicators and reporting on operational success, ensuring that Lalamove continues to lead in the on-demand delivery space. You will play a crucial part in fostering a community-oriented environment where drivers feel supported and valued.
Lalamove offers a dynamic work environment where innovation and community are at the forefront of our mission. You will have the opportunity to work with a diverse team dedicated to transforming the logistics industry. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in making a meaningful impact in the lives of millions of drivers and customers who rely on our platform every day.
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