Engineering Manager, AI Quality

Who you are

You have a proven track record in engineering management, ideally with experience in AI or quality assurance. You thrive in environments where you can drive quality initiatives and ensure that products meet high standards. Your leadership style fosters collaboration and encourages team members to take ownership of their work. You are comfortable navigating ambiguity and are committed to continuous improvement in processes and outcomes.

You understand the importance of customer feedback and use it to inform quality benchmarks. Your analytical mindset allows you to assess product performance and identify areas for enhancement. You are passionate about building a culture of quality within your team and across the organization, ensuring that every product release meets customer expectations.

Desirable

Experience in the legal or professional services sector is a plus, as is familiarity with AI technologies. You have a strong understanding of quality assurance methodologies and tools, and you are eager to implement best practices in your team. You are a proactive communicator, able to articulate quality goals and strategies to both technical and non-technical stakeholders.

What you'll do

In this role, you will lead the AI Quality team at Harvey, focusing on the quality of AI & Search systems. You will develop and implement quality assurance strategies that ensure the accuracy and reliability of our products. Collaborating closely with engineering and product teams, you will drive initiatives to benchmark product performance and continuously improve quality metrics.

You will oversee the testing processes, ensuring that all AI outputs are accurate, specific, and verifiable. Your role will involve setting quality standards and benchmarks, as well as monitoring compliance with these standards throughout the product lifecycle. You will also be responsible for mentoring and developing your team, fostering a culture of quality and excellence.

You will work closely with cross-functional teams to gather insights and feedback from customers, using this information to inform quality improvements. Your leadership will be crucial in aligning the team's goals with the company's mission to transform legal and professional services through innovative AI solutions.

What we offer

At Harvey, you will be part of a dynamic team that is reshaping the future of professional services. We offer a competitive salary and benefits package, along with opportunities for personal and professional growth. You will have the chance to work on cutting-edge AI technologies and contribute to a mission-driven organization that values innovation and excellence. Join us in building a generational company at a true inflection point in the industry.