
Empowering IT management for MSPs and teams
Kaseya is a leading provider of IT management software, catering to Managed Service Providers (MSPs) and IT teams. Headquartered in New York, Kaseya offers a comprehensive suite of products, including VSA for remote monitoring and management, and BMS for business management. With over 40,000 custome...
Kaseya offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
Kaseya fosters a results-oriented culture that emphasizes innovation and efficiency, encouraging teams to leverage technology to drive success for cli...

Kaseya • Medellin, Colombia
Kaseya is seeking an Account Manager to focus on the expansion of existing accounts. You'll be responsible for identifying growth opportunities and strengthening client relationships. This role requires a results-driven mindset and experience in account management.
You are an enthusiastic and results-driven professional with a strong focus on account management. You have a proven track record of identifying growth opportunities within existing accounts and are skilled at strengthening relationships with clients. Your ability to drive revenue growth through strategic account management sets you apart. You understand the importance of customer satisfaction and are committed to going above and beyond for your clients. You thrive in a fast-paced environment and are eager to contribute to a company's success. You are adaptable and open to learning new strategies to enhance your performance.
In this role, you will proactively engage with current customers to identify upsell and cross-sell opportunities. You will work closely with clients to understand their needs and provide tailored solutions that drive business success. You will be responsible for developing and executing account plans that align with Kaseya's goals. Your role will involve collaborating with internal teams to ensure customer satisfaction and retention. You will analyze account performance and provide insights to improve service delivery. You will also participate in regular meetings with clients to review progress and address any concerns. Your ability to communicate effectively will be crucial in building trust and rapport with clients.
Kaseya provides a dynamic work environment where you can grow your career. You will have the opportunity to work with cutting-edge technologies and contribute to innovative solutions in the IT infrastructure and security management space. We value our employees and offer competitive compensation packages along with opportunities for professional development. Join us and be part of a team that is dedicated to changing lives through technology.
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