Business Development Representative

Who you are

You are a motivated individual eager to start your career in business development, with a passion for helping customers succeed. You understand the importance of building relationships and are committed to providing excellent customer service. You thrive in a remote work environment and are comfortable using technology to connect with clients and colleagues.

Desirable

Experience in sales or customer service is a plus, but not required. A background in real estate or finance can be beneficial, as it will help you understand the needs of our customers better. You are adaptable and willing to learn about the residential real estate investment industry to effectively support our clients.

What you'll do

As a Business Development Representative at Kiavi, you will play a crucial role in our Sales Analyst Team, focusing on acquiring and onboarding new customers. You will engage with potential clients to understand their needs and present our lending solutions effectively. Your goal will be to build strong relationships with high-tier customers, ensuring they have a seamless experience with our services.

You will collaborate closely with the Customer Experience team to ensure that our clients receive the support they need throughout their journey with us. This includes following up with customers after onboarding to ensure satisfaction and retention. You will also gather feedback from clients to help improve our services and processes.

In this role, you will utilize data and technology to streamline your outreach and communication efforts. You will be responsible for maintaining accurate records of customer interactions and progress in our CRM system. Your ability to analyze customer data will help you identify opportunities for upselling and cross-selling our products.

What we offer

Kiavi provides a supportive and inclusive work environment where you can grow your career. We offer competitive benefits and perks, including flexible work hours and the ability to work remotely from approved regions. You will be part of a dynamic team that values collaboration and excellence, and you will have the opportunity to contribute to the revitalization of neighborhoods across the country through our lending solutions. Join us in making a difference in the residential real estate investment space.