Democratizing payments for businesses of all sizes
CloudWalk, headquartered in Sunnyvale, California, is a modern merchant acquirer that processes over $1 billion in transactions annually for 200,000 businesses. By providing inclusive payment solutions, CloudWalk aims to democratize access to payment services, catering to a diverse range of industri...
Employees enjoy competitive salaries, equity options, flexible PTO, and a remote-friendly work policy that supports work-life balance....
CloudWalk fosters a culture of innovation and inclusivity, prioritizing diverse perspectives and collaborative problem-solving to enhance payment solu...
CloudWalk • São Paulo
CloudWalk is seeking a Customer Support Engineer Intern to assist in building the future of payments. You'll engage with customers and help resolve their inquiries. This position is ideal for those looking to gain experience in a fintech environment.
You are a curious and driven individual eager to learn about the fintech industry. As an intern, you are looking to gain hands-on experience in customer support and understand the intricacies of payment systems. You thrive in a collaborative environment and are excited to contribute to a team that values innovation and excellence.
You possess strong communication skills, allowing you to effectively engage with customers and understand their needs. You are adaptable and willing to learn, ready to take on challenges that come your way. Your enthusiasm for technology and customer service makes you a great fit for this role.
Experience or coursework in customer service or technical support is a plus. Familiarity with payment systems or fintech concepts will help you excel in this position. A proactive attitude and a willingness to ask questions will enhance your learning experience during your internship.
As a Customer Support Engineer Intern at CloudWalk, you will assist the customer support team in addressing customer inquiries and resolving issues related to our payment solutions. You will learn to navigate our systems and tools, providing timely and accurate information to customers. Your role will involve collaborating with team members to ensure customer satisfaction and improve service processes.
You will participate in training sessions to understand our products and services better, enabling you to provide informed support. Engaging with customers through various channels, you will gather feedback and insights that can help improve our offerings. Your contributions will play a vital role in enhancing the customer experience and supporting the company's mission to innovate in the payments space.
At CloudWalk, you will be part of a dynamic team that values creativity and innovation. We provide a supportive environment where you can learn and grow your skills in customer support and fintech. You will have the opportunity to work alongside experienced professionals who are passionate about building the future of payments.
We encourage you to apply even if your experience doesn't match every requirement. This internship is a chance to kickstart your career in a thriving industry, and we are excited to help you develop your potential.
Join us at CloudWalk, where your contributions will help shape a smarter, AI-driven future for payments.
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