Empowering brands with automated customer acquisition tools
Centerfield is a customer acquisition enablement platform headquartered in Playa Vista, Los Angeles, CA. The company utilizes its proprietary technology platform, Dugout, to automate customer acquisition for various sectors including business, insurance, and eCommerce. With over 1000 employees and $...
Centerfield offers a comprehensive benefits package including health, vision, and dental coverage, flexible PTO, a $500 work-from-home stipend, and a ...
Centerfield fosters a results-oriented culture focused on data-driven decision making and continuous improvement. The company emphasizes automation an...
Centerfield • Los Angeles, California
Centerfield is hiring an Account Manager for their Client Success team to manage a book of business within the home services division. You'll develop client programs and drive revenue through upselling and cross-selling. This role requires strong relationship-building skills and a focus on achieving KPIs.
You have a proven track record in account management, ideally with experience in client success or customer relationship roles. You excel at building and maintaining trusted relationships with clients, ensuring their needs are met while driving business growth. You are results-oriented and have a knack for understanding client objectives and aligning them with company offerings. You thrive in a collaborative environment, working closely with internal teams to deliver exceptional service and achieve client goals. You are adept at analyzing performance metrics and using data to inform your strategies for client engagement and retention. You are proactive in identifying opportunities for upselling and cross-selling, contributing to the overall success of the business.
In this role, you will be responsible for managing a diverse portfolio of clients within the home services division. You will develop a deep understanding of each client's business and their specific needs, allowing you to tailor your approach and maximize their success with Centerfield's products and services. You will set and track key performance indicators (KPIs) for each client program, ensuring that all projects are delivered on time and meet the established objectives. Regular meetings with clients will be a key part of your role, where you will discuss ongoing goals, report on performance, and strategize on future initiatives. You will also collaborate with internal teams to refine operational processes and enhance the overall client experience. Your ability to communicate effectively and foster strong relationships will be essential in driving client satisfaction and achieving revenue targets.
Centerfield offers a dynamic work environment where you can make a significant impact on client success. You will have the opportunity to work with leading brands and contribute to innovative marketing solutions. We provide a supportive culture that values collaboration and professional growth. As part of our team, you will receive competitive compensation and benefits, along with opportunities for career advancement within the organization. We believe in recognizing and rewarding hard work, and we encourage you to apply even if your experience doesn't match every requirement.
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