Do you see a clear path where others see roadblocks?
Would you rather break the mold to do something right than settle for the status quo?
Would you like to participate in ground breaking initiatives related to Transportation? Then, this is the role for you...
Amazon Transportation Services (ATS) is looking for a detail-oriented, analytical, technically skilled, innovative, hands-on, and customer-obsessed Sr Operations Manager. In this role, you will drive innovation in Amazon's Transportation Operations Manager Team.
Own end-to-end TOM operations for a stand-alone sites. Lead Operations and Area Managers to deliver safety, quality, cost, and speed at scale. Balance strategy and execution to raise the bar on customer experience through mechanisms, coaching, and continuous improvement.
Location: MEX3 Tepozotlan. Edo Mex. and oversee multiple sites across Mexico, city metro area.
Shifts: Variable; includes nights, weekends, and holidays as business demands.
Key job responsibilities
Strategy & Results
• Own the yard plan: Deliver the functional budget and targets for safety, productivity, quality, labor, and financials.
• Plan ahead: Lead lmid-range planning (3-6 months), including labor modeling, volume forecasting, and Peak readiness.
• Improve continuously: Charter and deliver initiatives that reduce defects and waste, increase throughput, and simplify processes—at building level.
• Raise standards: Define clear input/output metrics for Safety, Quality, Productivity, and CX. Review weekly; inspect mechanisms; course-correct fast.
• Scale mechanisms: Share and adopt best practices across sites to drive network efficiency and cost savings.
People & Leadership
• Lead leaders: Set goals for Area Managers, inspect performance, give direct feedback, and hold owners accountable.
• Develop talent: Mentor and build leadership bench strength; create succession plans and growth paths.
• Staff smart: Own full staffing lifecycle—interviewing, hiring, onboarding, performance management, promotions, and terminations.
• Partner to win: Secure resources and alignment with HR, Finance, Safety, IT, and peer leaders to de-risk launches and accelerate delivery.
About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 6+ years of employee and performance management experience
- Speak, write, and read fluently in English and Spanish- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
