Group Manager, Technical Program Management

The Meta TPM community is pioneering technologies that bring people closer together, and our organization helps Meta do this at global scale. As a Group Manager of Technical Program Management, you will drive the next generation of customer support experiences, leveraging cutting-edge AI technologies to deliver scalable, efficient, and delightful solutions for billions of users worldwide. You and your team will be responsible for breaking complex initiatives down into prioritized and tangible programs, ensuring consistent flow of information and investment to key stakeholders, identifying and managing dependencies across the organization, and finding long-term solutions to achieve high quality results for the initiatives. You will be responsible for driving and helping to scale product usage, seek to understand team dynamics, product ecosystem, and technical landscape while keeping the focus and accountability on delivery to ensure teams are making progress towards goals. You will be leading teams to drive strategy and execution in our AI Solutions and Customer Support product areas such as Agentic Solutions, Advertiser Support, AI Platforms, Reliability, Capacity & Efficiency as well as product platform areas that have specialized technical expertise, such as machine learning, APIs, and scaled infrastructure. We are looking for experienced technical leaders who can lead teams in complex, multi-platform development efforts at consumer scale while maintaining clarity of product direction and organizational awareness.