Responsibilities

We seek an exceptional Solutions Consultant (Presales) based in the Italy to join our growing team. This role will report to our Director of Solutions Consulting and will play an integral role in creating a vision for our customers. 

In order to be successful in this role, you must be able to articulate technology and communicate the value of Workato’s products to prospective business and technical users and buyers with a focus on enterprise applications. You will also help shape the product and direction of the company by communicating market needs to the Product Management team.

As a Solutions Consultant, you will be part of Workato’s Global Solution Consulting team and architecture community and own the technical alignment with the customer during the pre-sales lifecycle through workshops and interactions that define the customer’s future state for AI agents.

If this sounds right up your alley, please apply. We look forward to getting to know you!

In this role, you will also be accountable for:

• Own the technical diagnosis, prescription, and validation phases of the sales cycle and provide a consultative approach in advising customers.

• Effectively team with AEs, Solution Architects, and other functions to evangelize our platform, approach, and architecture tailored to the customer’s business and drive the technical sales stages to completion.

• Work closely with Professional Services and Customer Success to make the solution a reality for the customer.

• Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business and technical teams.

• Create and deliver custom product demonstrations to support the sales cycle

• Perform business and technical discovery with customer prospects and be able to architect/build proposed solutions using Workato products

• Successfully manage and execute technical workshops and proof of concepts (POCs), on-site or remote

• Able to respond to functional and technical elements of RFIs/RFPs

• Collect feedback from the field, synthesize, analyze and channel to Product Management and Engineering for product roadmap

• Responsible for representing the product to customers and at field events such as conferences, seminars, etc.

Requirements

Qualifications / Experience / Technical Skills

• 3+ years of pre-sales experience in a SaaS organization 

• Strong background and knowledge in enterprise integration and automation across multiple verticals

• Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs and databases

• Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure

• Experience developing customer-specific value propositions and roadmaps 

• Good knowledge of integration vendors including MuleSoft, Microsoft, Boomi, Oracle, TIBCO, SAP, Snaplogic etc.

• Knowledge and understanding of how AI is transforming the integration and orchestration market through agents ( ‘genies’ in Workato) - practical experience is a plus

• BA/BS or equivalent education - Computer Science is a plus 

Soft Skills / Personal Characteristics

• Strong written and oral communication skills in English, Italian (and ideally Spanish)  with the ability to convey complex technical concepts effectively to a non-technical audience 

• Strong collaboration skills, ability to adapt to a dynamic growth environment with a passion for making an impact

• Contribute to a winning culture, underpinned by personal development and growth

• Strong business and technical acumen

• Ability to lead architectural discussions

• Ability to learn new concepts, technologies and solve problems.

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

• Excellent presentation abilities and composure in front of all levels of technical and business audiences.

• A passion for technology and translating this passion into business impact for customers 

• Be able to travel as needed and to work flexible hours throughout the territory