Manager, Ads Program Management（Quality&Audit )

Who you are

You have extensive experience in e-commerce ad operations, process management, and quality assurance — you've successfully managed teams and ensured adherence to global standards in advertising workflows. Your strong understanding of advertising processes allows you to effectively audit and improve operational efficiencies.

You excel in data analysis and reporting, enabling you to track performance metrics and drive continuous improvement within your team. Your excellent cross-functional communication skills allow you to collaborate effectively with various departments, ensuring that all stakeholders are aligned and informed.

Fluency in English is essential for daily collaboration with global teams, and you are comfortable producing documentation and reports that meet international standards. You thrive in a fast-paced environment and are committed to maintaining high-quality standards in all aspects of your work.

Desirable

Experience in managing L3 and L4 team members is a plus, as is a background in advertising-related operational processes. Familiarity with global advertising standards and best practices will help you succeed in this role.

What you'll do

In this role, you will manage the daily operations of the QA team, overseeing workflows, task assignments, and resource allocation to ensure timely completion of projects. You will execute and manage audits of ad operations, covering areas such as media proposals, budget settings, and compliance with company policies.

Your responsibilities will include tracking team performance and implementing strategies to improve process consistency and execution efficiency. You will lead your team in achieving optimal results for advertisers while ensuring an exceptional customer experience.

Collaboration is key in this position, as you will work closely with sales, marketing, product, engineering, and operations teams to deliver high-value advertising solutions. You will be responsible for planning and allocating tasks effectively, ensuring that your team is well-equipped to meet their objectives.

What we offer

Coupang offers a dynamic work environment where innovation and efficiency are at the forefront of our operations. You will have the opportunity to work with a collaborative team that is dedicated to helping brands and sellers achieve their marketing growth objectives.

We encourage you to apply even if your experience doesn't match every requirement — your unique perspective and skills could be a great fit for our team. Join us in transforming the advertising landscape in Taiwan and making a significant impact in the e-commerce sector.