Reimagining transportation for a better world
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Uber • Melbourne, AUS
Uber is seeking a Strategy & Operations Manager to enhance the experience of Delivery People and optimize their supply hours. This role involves deep analytical work and collaboration with cross-functional teams to implement effective strategies.
You have a strong background in strategy and operations, ideally with experience in lifecycle management and customer experience optimization. You understand the importance of data-driven decision-making and have a knack for identifying high-value segments within a diverse user base. Your analytical skills allow you to model lifetime value effectively, and you are comfortable working with cross-functional teams to translate insights into actionable strategies. You thrive in environments that value diversity and encourage unique perspectives, and you are passionate about improving the experiences of those who deliver with Uber.
Experience in the online food delivery or logistics industry would be a plus, as would familiarity with churn strategies and lifecycle management approaches. You are adept at using data analytics tools and have a proven track record of driving operational improvements. Your ability to communicate effectively with various stakeholders will help you succeed in this role, as you will be expected to present insights and strategies clearly and persuasively.
In this role, you will own the churn strategy for Delivery People, focusing on enhancing their experience and optimizing their supply hours. You will define high-value segments and shape lifecycle management approaches that support Delivery People throughout their journey with Uber. Your work will involve deep analytical tasks, where you will leverage data to identify opportunities for improvement and implement strategies that have a real-world impact. You will collaborate closely with cross-functional teams, ensuring that insights are effectively turned into actions that benefit both the Delivery People and Uber as a whole. Your role will be critical in maintaining Uber's position as a market leader in online food delivery, and you will be expected to contribute to the overall growth and success of the Delivery People Experience & Earnings team.
Uber offers a dynamic and inclusive work environment where you can thrive as an individual and as part of a team. You will have the opportunity to work on impactful projects that directly influence the experiences of Delivery People. The company values diversity and encourages all employees to voice their thoughts and ideas. You will be part of a culture that supports professional growth and development, with opportunities to expand your skills and advance your career within the organization. Additionally, Uber provides competitive compensation and benefits, ensuring that you are rewarded for your contributions to the team and the company.
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