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Home›Jobs›Duffel›Travel Operations Trainer
Duffel

About Duffel

Revolutionizing travel sales with powerful APIs

👥 21-100 employees📅 Founded 2017📍 City of London, London, UK💰 $56.4m⭐ 4.3
B2BTravelEnterpriseFlightsAPI

Key Highlights

  • Raised $56.4M in Series A funding
  • Headquartered in the City of London, UK
  • Connects travel agents directly with airlines' booking channels
  • Offers 27 days of annual leave plus public holidays

Duffel is transforming the travel industry with its API toolkit designed for selling flights online. Headquartered in the City of London, Duffel has raised $56.4 million in Series A funding and serves a growing number of travel agents and airlines. The platform connects directly with airlines' booki...

🎁 Benefits

Duffel offers a range of benefits including a stipend for flights through the Duffel platform, a pension matching up to 5%, 27 days of annual leave, a...

🌟 Culture

Duffel's culture is centered around innovation in the travel sector, akin to how challenger banks have disrupted traditional banking. The company valu...

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Duffel

Travel Operations Trainer

Duffel • London

Posted 2 months ago🏛️ On-SiteCustomer operations📍 London
Apply Now →

Job Description

The candidate must be able to work UK business hours, with some flexibility on shift patterns.

We are making travel effortless. Join us.

Whether it’s to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've all experienced the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller.

That’s why we’ve started to rebuild the infrastructure that underpins the travel industry. We’re on a mission to unravel travel — simplifying systems and building the tools that will make the future of travel effortless.
We were part of Y Combinator S18's cohort and we are backed by Benchmark, Blossom, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies.

Something to consider when reading this job advert

We know people engage with job adverts differently. Some will view it as a checklist that needs to be at 100% before applying; others will see 60% as good enough. If you think you have what it takes but don't necessarily meet all the requirements on the job description, please still get in touch. We'd love to have a chat, learn more about you and see if it could be a great fit.

Travel Operations at Duffel

The Travel Ops team is there to handle all types of queries related to bookings - whether that's voluntary changes requested by the passenger or involuntary changes initiated from the airline's side. We work with our customers to make sure that their travellers receive great customer service.

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