Specialist Software Engineer, CX (Java)

Who you are

You have over 8 years of proven experience in Java programming, showcasing a deep understanding of data structures, threading, object-oriented programming (OOP), design patterns, functional programming, and memory optimization. Your expertise extends to developing web applications and web services using Java, Spring, and Spring Boot frameworks, allowing you to create robust solutions that meet high standards.

Your hands-on experience with microservice architecture and RESTful API development equips you to design scalable systems that enhance operational efficiency. You are familiar with message brokers like Kafka and have a good understanding of API Gateway and reverse proxy systems, which are beneficial for optimizing application performance.

You are proficient in working with both relational and NoSQL databases such as PostgreSQL, Redis, and Amazon Aurora, enabling you to manage data effectively across various applications. Your understanding of cloud infrastructure is particularly valuable, as it allows you to leverage cloud services for deploying and scaling applications.

You thrive in collaborative environments, working closely with cross-functional teams, including software developers, system architects, and contact center managers. Your ability to communicate effectively and share knowledge helps drive projects forward and fosters a culture of innovation.

Desirable

Experience with additional programming languages or frameworks is a plus, as is familiarity with agile methodologies and DevOps practices. You are always eager to learn and adapt to new technologies, which keeps you at the forefront of software engineering trends.

What you'll do

In this role, you will be responsible for developing and maintaining contact center applications, focusing on routing functionality to ensure efficient call flows and optimal customer experiences. You will design and implement robust and scalable routing solutions that meet the needs of our clients.

You will collaborate closely with cross-functional teams to deliver cutting-edge solutions that enhance our contact center operations. Your role will involve analyzing requirements, designing system architectures, and implementing features that improve overall performance.

You will also be involved in code reviews and mentoring junior engineers, sharing your expertise to help them grow in their roles. Your contributions will directly impact the success of our projects, as you work to ensure that our applications are reliable and efficient.

What we offer

At NICE, we offer a dynamic work environment where you can challenge your limits and grow your career. We believe in setting high standards and executing beyond them, and we encourage you to apply even if your experience doesn't match every requirement. Join us to be part of a team that is dedicated to innovation and excellence in software engineering.

We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. You will be part of a diverse team that values collaboration and creativity, working together to deliver exceptional solutions for our clients.