At Amazon, we're dedicated to being Earth's most customer-centrist company while pursuing our ambitious Climate Pledge to achieve net-zero carbon emissions by 2040 while expanding all ranges of fleet vehicle possibilities. To drive carbon emissions while expanding our fleet vehicle variance out of our last mile operations while increasing the vehicle, we're seeking an exceptional Program Manager for our Amazon Logistics (AMZL) Sustainability, Fleet & Parking team in Japan.
In this role, you will be responsible for developing strategies and executing programs that reduce carbon emissions and improve sustainability across our in-station and road operations. You'll conceptualize innovative and disruptive solutions while working closely with operations, tech, finance, and deployment teams to implement customer experience improvements, sustainability initiatives, and cost-saving measures. As Sustainability, Fleet & Parking Program Manager you are responsible for the safety, compliance, availability, and cost of the Fleet in Japan, leveraging our Fleet Management Company in the best way and setting up a long term vision strategy with them and our JP business. At the same time, you will be responsible for building a parking strategy for our future channel mix in JP AMZL business.
We are making significant long-term investments in building our Fulfillment and Transportation infrastructure in Japan and scaling our last-mile delivery capacity. As Program Manager, you will drive national expansion of strategic on-road programs and work with multiple teams within Supply Chain and Retail functions to deliver a World-Class Customer Experience while advancing Net-Zero Carbon Initiatives. You'll lead sustainability projects for Amazon Logistics Last Mile Delivery, partnering with tech, BI, Operations, Program, and analytics teams to create a robust, sustainable and long-term carbon-free infrastructure.
The role offers extensive collaboration opportunities with internal teams including Delivery Station Operations, Delivery Service Provider programs, Tech teams, World-Wide Sustainability teams, and external partners such as OEM manufacturers and leasing companies. You'll be responsible for driving programs, partnerships, innovations, and features while creating last-mile service and delivery process improvements and launching new market opportunities.
The ideal candidate is a self-starter with an background in program management, operations, and cross-functional leadership for large-scale strategic initiatives. You should possess strong analytical and business acumen, exceptional communication and interpersonal skills, and the ability to influence without authority. Success in this role requires proficiency in managing complex logistics challenges, analyzing data, driving process improvements, and creating scalable solutions leveraging technology.
You must be able to work independently in a high-speed environment, exercise sound judgment where clear guidelines may not exist, and demonstrate a bias for action and results. This exciting opportunity offers the chance to join a new team building a support function in a rapidly growing area within Amazon, while making a significant impact on our sustainability goals.
Previous success in program management, operations, or final mile transportation, along with experience in matrix organizations and strategic leadership, will be highly valued. The role demands someone who can take ownership of complex business challenges and drive strategy, execution, and successful delivery of results while maintaining our customer-backwards approach. Japanese language skills required.
More Information (Japanese Only)
・Department:
Last Mile(AMZL)・Job:
Project Management・Location:
Tokyo OfficeKey job responsibilities
• Build a long term vision and strategy with our FMC (Fleet Management Company) for long term leased modes of transportation
• Develop a catalogue for all channels for short term leasing options across all modes of transportation
• Establish a parking strategy for diverse channels across different modes of transportation
• Build and implement a sustainable infrastructure for last-mile operations, leading the fleet transition to a long term emission-free vehicles and sustainable operations while building the right vehicle pool for last-mile capacity needs.
• Lead cross-functional and cross-regional teams in executing business vision, partnering with internal departments (Operation, Tech, Finance, Legal) and external stakeholders.
• Design and conduct pilot projects to test vehicles, identify scalable solutions, and drive continuous improvement in operational efficiency.
• Manage resources and risks across complex cross-functional programs, ensuring efficient allocation and proactive risk mitigation strategies.
• Enhance customer and partner experience by translating needs into actionable programs while identifying cost-saving opportunities and maintaining service quality.
• Communicate program progress and business impact to executive leadership, driving awareness and adoption of the initiatives.
• Tracking, planning, forecasting and optimization of sustainability, fleet and parking initiatives
A day in the life
Every Day is Day1 - One day is unlike the other as you will create a product to our partners and drivers to successively transition to a larger vehicle pool, including zero emission vehicles in the long term. There will be regular instances in which you will enter fixed mechanism and metrics reporting but other than that, you will define what your day looks alike, from negotiation with OEMs and manufacturers, designing new setups to planning, forecasting and tracking our initiates up to defining roadmaps with several internal stakeholders.
About the team
We are the AMZL/XL/SSD Sustainability, Fleet and Parking team. Together we are working towards a safe a regulated fleet for our business, secure parking potential for our partners and work long term towards the Amazon Climate Pledge Goal to be net zero carbon by 2040. Join the team of currently 11 Team members and build the future in this fun and exciting environment.- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Speak, write, and read fluently in Japanese
- Bachelor's degree- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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