Benefits Program Manager

We are seeking a seasoned Benefits Program Manager to join our team as a strategic individual contributor. In this role, you will have full ownership over the operational lifecycle of our benefits ecosystem.

You will act as the architect of our benefits administration, serving as the primary lead for Open Enrollment system configuration, 401(k) compliance testing, and vendor integrations. This position is designed for a high-level expert who enjoys being "hands-on" with the data and systems (ADP/Workday) while managing high-stakes programs autonomously. Additionally, you will serve as the internal lead for our immigration process, ensuring our foreign national employees are supported through high-touch case management and partnership with external counsel. If you are a technical benefits expert who excels at navigating ACA compliance, carrier feeds, and data analysis, we invite you to apply.

Responsibilities:

Health & Welfare Administration

• Open Enrollment Communication: Lead the end-to-end open enrollment communication strategy and execution, ensuring all employees are informed about plan changes, deadlines, and enrollment procedures.
• Open Enrollment Configuration: Lead the annual Open Enrollment process, including system configuration, testing, and auditing to ensure a seamless employee experience.
• Vendor Management: Act as the primary liaison with carriers and third-party administrators to resolve complex claims escalations and ensure service level agreements (SLAs) are met.
• ACA Compliance: Manage the end-to-end Affordable Care Act (ACA) compliance process, including tracking hours, determining eligibility, and managing 1094-C/1095-C reporting.
• Immigration Management: Act as the primary internal lead for the company’s immigration program, partnering with external legal counsel to oversee visa sponsorship (H-1B, L-1, Green Cards), ensuring compliance and a seamless experience for foreign national employees.

Retirement (401k) Plan Management

• Plan Administration: Oversee the day-to-day operations of the 401(k) plan, including plan setup and maintenance.
• Funding & Compliance: Manage the calculation and processing of employer match funding. Coordinate and execute annual Non-Discrimination Testing (NDT) and support annual plan audits (Form 5500).

HRIS & Data Integrity

• Vendor Feeds: Monitor and maintain automated carrier feeds. Troubleshoot integration errors between the HRIS and vendor portals to ensure accurate enrollment data.
• Data Analysis: Serve as the team expert for data reporting. Create complex reports to analyze enrollment trends, costs, and demographic data.

Qualifications:

• 7+ years of progressive experience in Benefits Administration, with a focus on both Health & Welfare and 401(k) plans
• Bachelor’s Degree required
• You must be an expert in Microsoft Excel. This role requires daily use of functions such as VLOOKUP and Pivot Tables to manipulate large datasets and audit files
• Deep understanding of federal and state regulations, including ACA, ERISA, HIPAA, COBRA, and IRS regulations regarding retirement plans
• Experience configuring benefits modules within an HRIS and managing vendor integrations.
• Experience with HRIS systems required; prior experience with ADP or Workday is highly preferred
• Certified Benefits Professional (CBP) or CEBS designation preferred
• Ability to look at a data feed error or a compliance issue and trace it back to the root cause
• Ability to work onsite 3 days a week

The estimated base salary range for new hires into this role is $90,000-$110,000 annually depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

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