The Apple Media Products (AMP) is an exciting environment and dynamic development organization. With customers in 155 countries, we are a fast-growing marketplace for music, movies, TV shows, books - and, of course, apps.
Successful ASE AI/ML Engineering Program Managers are responsible for shipping Machine Learning (ML) and Generative AI (GenAI) features. We're looking for people with the ability to ship complex, customer-facing products under demanding timelines. This is a hands-on position where the Program Manager will be involved in requirements analysis, functional and technical design discussions, testing, proof-of-concept, working with partners, and more. This is not a task-based job; you will be responsible for successful outcomes and delivery. Strong program fundamentals are a requirement but you have to have more. You take responsibility; you feel a personal stake in the products you ship; you communicate responsibilities and scope clearly; you value integrity; you know how things work; you work for the success of the entire team; you thrive in uncertainty and strive to bring order to it; you have deep wisdom and judgement; you keep your eye on the ball; you build strong relationships; you are aware of politics but do not get mired in them; you are constantly looking to improve yourself and your team; you're persistent; and you ship products which millions of customers will use.
Description
• Drive the end-to-end delivery of large-scale, cross-functional Machine Learning (ML) and Generative AI (GenAI) programs and features within Apple Media Products (AMP).
• Lead the strategic planning, execution, and delivery of multiple concurrent ML/GenAI features, encompassing scope definition, requirements gathering, timeline management, and resource allocation.
• Cultivate strong collaborative relationships with cross-functional partners (Design, Engineering, Data Science, QA, Legal, Finance, Privacy, Anti-Fraud, Business Operations) to define product roadmaps and manage the feature intake pipeline.
• Spearhead initiatives to optimize feature development and execution processes within the Apple Media Products organization, driving continuous improvement.
• Contribute to the overall ML/GenAI strategy for AMP, effectively communicating program status, risks, and mitigation plans to stakeholders at all levels.
Minimum Qualifications
Proven experience in program or technical product management within the Machine Learning (ML) and Generative AI (GenAI) software development domain.
5+ years of progressive program management experience, demonstrating a comprehensive understanding of the software development lifecycle from inception to launch.
2+ years of experience in leading and developing high-performing teams.
Preferred Qualifications
Exceptional strategic thinking, problem-solving, and analytical skills, with the ability to structure complex issues and develop actionable solutions in the GenAI space.
Best-in-class communication and presentation skills, both written and verbal, enabling effective communication with stakeholders at all organizational levels.
Demonstrated success in delivering complex, customer-facing and backend ML/GenAI projects under tight deadlines.
Experience building and deploying global ML/GenAI products through effective collaboration with cross-functional teams (Product, Engineering, Data Science, Analytics, Design, etc.).
Responsibilities
Manage and mentor a team of Engineering Program Managers (EPMs) distributed across multiple geographic locations.
Oversee the program management of various lines of Apple Media Product businesses, ensuring successful delivery of related ML/GenAI features.
Actively manage individual ML/GenAI programs, demonstrating hands-on leadership and commitment to successful outcomes.
Proactively identify, assess, and mitigate program risks, ensuring timely resolution and minimal impact on project timelines and deliverables.
Champion a culture of ownership, accountability, and collaboration within the team, fostering a high-performance environment focused on delivering impactful ML/GenAI solutions for millions of Apple customers.
Eeo Content
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
