Account Operations Knowledge Associate

Passport • Remote, LATAM

Posted 2 months ago🏠 Remote Entry-Level Customer operations 📍 Latam

Job Description

About Passport:

At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences.

About the Role

As an Account Operations, Knowledge Associate, you'll be the crucial link between our brand partners, internal teams, and the solutions that drive customer satisfaction. Working under the Account Ops Manager, you'll help shape Passport's knowledge infrastructure while ensuring our partners can confidently grow their global presence. This position offers the unique opportunity to be at the forefront of shaping a role that grows alongside our company, making a direct impact on both customer experience and operational excellence.

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Passport.

Apply Now →Get Job Alerts

About Passport

Key Highlights

🎁 Benefits

🌟 Culture

Account Operations Knowledge Associate

Job Description

Interested in this role?