
Transforming healthcare delivery with innovative software solutions
PointClickCare, headquartered in the Fashion District of Toronto, ON, is a leading provider of healthcare software solutions for the long-term care industry. Founded in 1997, PointClickCare serves over 30,000 care facilities, offering tools that provide caregivers with immediate access to patient da...
PointClickCare offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
PointClickCare fosters a culture focused on innovation in healthcare technology, emphasizing collaboration and adaptability to meet the evolving needs...

PointClickCare • Remote or Mississauga
PointClickCare is seeking a Senior Product Management Director to oversee the strategy and delivery of key products within their healthcare platform. You'll leverage AI to enhance care delivery and coordination. This role requires significant experience in product management and a strong understanding of healthcare technology.
You have over 7 years of experience in product management, particularly in the healthcare technology sector — you've successfully led product strategies that align with corporate goals and have a proven track record of delivering impactful solutions. Your expertise in AI integration has allowed you to drive innovation and improve user experiences in previous roles.
You possess strong leadership skills and have experience working as an individual contributor — you thrive in environments where you can influence product direction while collaborating with cross-functional teams. Your ability to communicate effectively with stakeholders at all levels ensures that everyone is aligned and informed throughout the product lifecycle.
You are data-driven and understand the importance of metrics in guiding product decisions — you have experience in user research, A/B testing, and defining success metrics that drive product improvements. Your analytical mindset helps you to identify opportunities for growth and optimization.
You are passionate about healthcare and understand the challenges faced by providers — your background enables you to empathize with users and create solutions that genuinely improve care delivery. You are committed to making a meaningful impact in the lives of millions through your work.
Experience with agile methodologies and familiarity with tools like Jira or Asana would be beneficial — you understand how to manage product backlogs and prioritize features effectively. A background in working with integrated care platforms or similar healthcare datasets would also be a plus.
In this role, you will oversee the strategy and delivery of key products within the Network Collaboration platform — you will ensure that product development aligns with the company's mission to enhance healthcare delivery. You will collaborate closely with engineering, design, and marketing teams to bring innovative solutions to market.
You will be responsible for defining the product roadmap and prioritizing features based on user feedback and market research — your insights will guide the development process and ensure that the products meet the needs of providers and patients alike. You will lead user research initiatives to gather insights that inform product decisions and enhance user experiences.
You will work closely with the executive team to align product strategies with corporate objectives — your ability to communicate effectively will be crucial in ensuring that all stakeholders are informed and engaged. You will also mentor junior product managers, helping them to grow their skills and contribute to the team's success.
At PointClickCare, we offer a flexible work environment that supports your professional growth — you will have access to resources and training that empower you to innovate and make a lasting impact in healthcare. Our culture is built on collaboration and respect, and we encourage you to bring your unique perspective to the team.
We believe in the importance of work-life balance and provide opportunities for remote work — you will have the flexibility to manage your schedule while contributing to meaningful projects. Join us in redefining healthcare and making a difference in the lives of millions.
We encourage you to apply even if your experience doesn't match every requirement — your passion for healthcare and commitment to innovation are what truly matter to us.
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