Senior Worldwide Partner Specialist Solutions Architect, Amazon Connect

Who you are

You have a strong background in contact centers and a proven track record in sales — your experience allows you to understand customer needs deeply and position AWS as the cloud provider of choice. You are a builder at heart, passionate about helping customers achieve their full potential through innovative solutions. Your business savvy enables you to navigate complex environments and drive strategic initiatives that lead to significant growth.

With a focus on collaboration, you thrive in team settings and enjoy working with diverse groups to bring customer feedback to product teams. You possess advanced technical knowledge that empowers you to unblock partners and deliver exceptional results. Your ability to curate custom feature requests showcases your commitment to meeting unique customer use cases.

Desirable

Experience in developing go-to-market strategies and executing plans that turn ideas into multi-billion-dollar businesses is a plus. Familiarity with AWS services and a strong understanding of the cloud landscape will set you apart. You are comfortable working across various teams and have a knack for translating complex technical concepts into actionable insights for stakeholders.

What you'll do

As a Senior Worldwide Partner Specialist Solutions Architect, you will represent the voice of the customer and collaborate with field and central teams to drive revenue and adoption of AWS services. Your role will involve leading the curation of custom feature requests and providing advanced technical knowledge to your aligned go-to-market teams. You will work closely with partners to ensure they have the resources and support needed to succeed.

You will be responsible for developing ideas for new services and accelerating the adoption of established businesses. Your expertise will guide the entire lifecycle of AWS customer initiatives, from conception to execution. You will pride yourself on thinking big and delivering exceptional results, embodying the #OneTeam spirit of AWS.

What we offer

At Amazon, we foster a culture of innovation and collaboration. You will have the opportunity to work with some of the brightest minds in the industry and contribute to projects that have a significant impact on our customers. We offer competitive compensation and benefits, along with a supportive environment that encourages professional growth and development. Join us in shaping the future of cloud computing and making a difference for our customers.