Team lead - Customer Acquisition - Vishakapatnam

Who you are

You have a proven track record in sales and team leadership, with the ability to create an inspiring team environment that fosters open communication. Your networking capabilities are exceptional, allowing you to engage effectively with clients and stakeholders. You are adept at resolving merchant queries and driving engagement within your team and the merchant base. You understand the importance of setting clear team goals and delegating tasks efficiently to meet deadlines. You are committed to monitoring team performance and providing constructive feedback to ensure continuous improvement.

You possess strong motivational skills, encouraging team members to excel and recognize high performance through rewards and acknowledgment. You are proactive in discovering training needs and providing coaching to enhance team capabilities. Your leadership style promotes creativity and risk-taking, which is essential for driving innovation in customer acquisition strategies. You are also skilled in organizing team-building activities that strengthen team cohesion and morale.

What you'll do

In this role, you will lead the Client Acquisition Team at Paytm, focusing on increasing the sale of EDC machines through effective channels to merchants across multiple locations. You will be responsible for driving sales strategies that align with the organization’s goals, ensuring that your team is equipped to meet the demands of the market. You will engage with potential clients, understanding their needs and delivering tailored solutions that enhance their business operations.

You will oversee day-to-day operations, ensuring that your team is performing at its best and that all tasks are completed efficiently. Monitoring key performance metrics will be a crucial part of your role, as you will need to report on these metrics to senior management. You will also be involved in hiring and building a strong team, setting clear expectations for performance and growth.

Your role will require you to listen to team members’ feedback and resolve any issues or conflicts that arise, fostering a positive work environment. You will encourage creativity within your team, allowing for innovative approaches to customer acquisition. Additionally, you will be responsible for driving overall engagement with the merchant base, ensuring that they receive the support and solutions they need to thrive in their businesses.

What we offer

At Paytm, we believe in creating wealth for our employees and providing opportunities for growth. With over 500 million registered users and 21 million merchants, you will be part of a dynamic team that is at the forefront of India’s digital payments revolution. We offer a competitive compensation package and the chance to make a significant impact in the financial services sector. Join us in our mission to democratize credit and empower small businesses across India.