Engineering Director, IT Infrastructure and Operations

Who you are

You are a highly experienced leader with a strong background in IT infrastructure and operations, possessing over 10 years of experience in managing complex IT environments. You have a proven track record of ensuring the reliability, scalability, and security of IT systems and services. Your strategic mindset allows you to create and execute plans that align with business goals, and you thrive in environments that encourage innovation and collaboration.

You have a deep understanding of modern infrastructure and automation, and you are passionate about enhancing user experience through technology. Your leadership style fosters a culture of teamwork and accountability, empowering your team to take ownership of their work and drive results. You are adept at navigating complex challenges and are committed to continuous improvement and operational excellence.

Desirable

Experience with cloud technologies and automation tools is a plus, as is familiarity with IT service management frameworks. You are comfortable working in a fast-paced environment and can adapt to changing priorities while maintaining focus on strategic objectives.

What you'll do

As the Engineering Director, you will lead the IT Infrastructure and Operations team, overseeing the design, implementation, and management of IT systems that support the organization’s goals. You will be responsible for developing and executing strategies that enhance system reliability and performance while ensuring compliance with security standards. Your role will involve collaborating with cross-functional teams to identify opportunities for improvement and innovation in IT services.

You will mentor and develop your team, fostering a culture of growth and learning. You will also be responsible for managing budgets and resources effectively, ensuring that projects are delivered on time and within scope. Your ability to communicate effectively with stakeholders at all levels will be crucial in driving alignment and support for IT initiatives.

What we offer

At Qualtrics, you will be part of a dynamic and inclusive culture that values collaboration and innovation. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. You will have the chance to work with a talented team dedicated to delivering exceptional experiences for our clients. Join us in our mission to bring humanity, connection, and empathy back to business.