Strategic Account Executive 3

Who you are

You have a proven track record in sales, particularly in managing strategic accounts and driving growth within mid-market and enterprise customers. Your experience includes navigating complex sales cycles and building deep partnerships with clients to understand their unique needs and challenges. You are analytical and consultative in your approach, leveraging data to inform your strategies and decisions. You thrive in a remote-first environment and are comfortable collaborating with cross-functional teams to deliver exceptional customer experiences.

Desirable

Experience in the communications or technology sector is a plus, as is familiarity with compliance-heavy industries. You are adept at using CRM tools and sales analytics to track performance and identify opportunities for growth. Your ability to communicate effectively with diverse stakeholders, from technical teams to executive leadership, sets you apart.

What you'll do

In this role, you will lead relationships with Twilio's growth and mid-market customers, focusing on our messaging, voice, and email services. You will be responsible for protecting and expanding Twilio's communications business across your assigned accounts. Your day-to-day will involve driving highly analytical and consultative sales cycles, ensuring that you understand the specific use cases and compliance requirements of each customer. You will collaborate closely with product and engineering teams to tailor solutions that meet customer needs and drive satisfaction.

You will also engage in strategic planning sessions with your clients, helping them to identify opportunities for leveraging Twilio's platform to enhance their customer communications. Your success will depend on your ability to build trust and rapport with clients, ensuring that they see you as a valuable partner in their growth journey. You will be expected to provide regular updates to internal stakeholders on account status and growth opportunities, contributing to the overall strategy of the sales team.

What we offer

Twilio offers a vibrant remote-first work culture that emphasizes connection and inclusion. You will have the opportunity to work with a diverse team of professionals who are passionate about shaping the future of communications. We provide competitive compensation and benefits, along with opportunities for professional development and growth within the company. At Twilio, your career is in your hands, and we encourage you to apply even if your experience doesn't match every requirement.