
Transforming brands through creativity and technology
WPP plc is a leading British multinational holding company specializing in communications, advertising, public relations, and technology, with over 100,000 employees globally. Headquartered in London, WPP serves a diverse clientele, including major brands like Unilever, Procter & Gamble, and Ford. T...
WPP offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from comprehensi...
WPP fosters a culture of creativity and innovation, encouraging collaboration across its various agencies. The company emphasizes a commitment to sust...

WPP • London
WPP is seeking a Business Analyst (Agent Governance Analyst) to optimize and design core business processes within their digital operating system. This role requires collaboration with various domain experts to ensure clarity and efficiency.
You are a highly motivated and experienced Business Analyst with a strong background in process optimization and design. You have a proven track record of analyzing and documenting business processes, translating complex requirements into clear, actionable user stories. Your ability to work collaboratively with diverse teams, including Process Designers and Prompt Engineers, sets you apart. You understand the importance of clarity and efficiency in a digital operating system and are committed to driving improvements.
You possess excellent analytical skills and are adept at eliciting requirements from stakeholders. Your experience in documenting processes and systems allows you to create comprehensive documentation that serves as a foundation for optimization efforts. You thrive in a collaborative environment and are passionate about leveraging technology to enhance business operations.
Experience in a marketing services environment or familiarity with AI and data technologies would be advantageous. You are comfortable working in a global context and have a keen understanding of how to navigate complex organizational structures.
In this pivotal role, you will analyze, optimize, and design core business processes for WPP Open. You will work closely with Process Designers, Prompt Engineers, and architects to define and document the operational fabric of the organization. Your responsibilities will include translating disparate processes into clear requirements and user stories that can be easily understood and acted upon.
You will play a key role in ensuring that the digital operating system is scalable and efficient. This involves conducting thorough analyses of existing processes, identifying areas for improvement, and implementing changes that enhance overall performance. You will collaborate with domain experts globally to ensure that all aspects of the business are aligned and functioning optimally.
Your work will directly impact the clarity and efficiency of WPP's operations, contributing to the company's mission of using creativity to build better futures. You will be expected to communicate findings and recommendations effectively to stakeholders at all levels, fostering a culture of continuous improvement.
WPP offers a dynamic work environment where creativity and innovation are at the forefront. You will be part of a global network of talented individuals dedicated to doing extraordinary work for clients. The company is committed to fostering a culture of respect and belonging, providing opportunities for professional growth and development. You will have access to resources and support that enable you to thrive in your role and contribute to the success of the organization.
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