Area Manager, Sort Center, Area Manager

Who you are

You have a basic understanding of the logistics space and possess strong communication skills, both written and oral. With at least 1 year of employee and performance management experience, you are adept at managing a team and facilitating the flow of information across multiple stakeholders. You are a smart, customer-obsessed innovator who can identify opportunities for process improvements and drive them through to completion. Your analytical skills allow you to make data-backed decisions that positively impact customer experience and business continuity.

Desirable

Experience with data management systems and ad hoc reporting is a plus. A Bachelor's degree or equivalent experience is preferred, along with a proven track record of managing shifts and improving team performance.

What you'll do

As an Operations Manager at Amazon, you will be responsible for managing a shift and constantly identifying opportunities to enhance team performance. You will develop and refer to performance metrics to drive team performance and business results. Your role will involve communicating with both external customers, such as carriers and vendors, and internal customers, including finance and fulfillment centers. You will escalate problems or variances in information to the relevant owners and follow through on resolutions. Additionally, you will be expected to pull data from various databases using tools like Excel, Access, and SQL to perform reporting and analysis as needed.

What we offer

At Amazon, we provide a dynamic work environment where builders can thrive. You will have the opportunity to work with a diverse team and contribute to improving customer experiences. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset. Join us in our mission to be Earth's most customer-centric company, where you can make a significant impact on our operations and logistics processes.