Regional Retail Manager

Who you are

You are a performance-driven Regional Retail Manager with a strong analytical mindset and hands-on operational experience. With a proven track record in retail management, you understand how to translate strategic goals into measurable results. Your leadership style emphasizes team empowerment and operational excellence, ensuring that every store meets and exceeds performance targets. You have a passion for delivering an elevated, hospitality-led guest experience, and you thrive in environments where you can lead by example and inspire your team to achieve their best.

You possess excellent communication skills, allowing you to effectively convey expectations and motivate your team. You are adept at analyzing performance metrics and using data to drive decision-making. Your experience in retail expansion makes you an ideal candidate for this role, as you understand the nuances of managing multiple locations and ensuring consistency across the board. You are comfortable working in a hybrid environment, balancing time in the office with time spent in the field.

Desirable

Experience in a fast-growing retail environment is a plus, as is familiarity with hospitality-led service models. You may have a background in training and developing teams, ensuring that all staff members are aligned with the company's standards and values. A strong understanding of retail operations, inventory management, and customer service best practices will set you apart.

What you'll do

As the Regional Retail Manager at Thuma, you will lead and optimize a growing fleet of stores, ensuring that each location operates at peak performance. You will be responsible for setting performance targets and developing strategies to achieve them, all while maintaining a focus on guest experience. Your role will involve regular visits to each store, where you will assess operations, provide feedback, and implement improvements as needed.

You will collaborate closely with store managers to ensure that they have the resources and support necessary to succeed. This includes conducting regular training sessions, sharing best practices, and fostering a culture of accountability and excellence. You will analyze sales data and customer feedback to identify trends and areas for improvement, using this information to inform your strategies moving forward.

In addition to operational oversight, you will play a key role in the company's retail expansion efforts. This may involve scouting new locations, assessing market potential, and working with the executive team to develop growth strategies. You will also be involved in organizing team-building events and initiatives that promote collaboration and camaraderie among staff members.

What we offer

Thuma offers a dynamic work environment where you can make a significant impact on the company's growth and success. You will have the opportunity to work closely with a talented team and contribute to a culture that values collaboration and innovation. The role includes a competitive salary and benefits package, as well as opportunities for professional development and career advancement. We believe in the importance of in-person collaboration, which is why we organize events throughout the year to bring our team together and foster a strong sense of community.