Senior Solutions Engineer - Digital Native Enterprise

Who you are

You have a strong background in solutions engineering, ideally with 5+ years of experience in a customer-facing role where you've successfully engaged with enterprise clients. Your technical expertise allows you to communicate complex concepts clearly, and you thrive in environments that require both technical knowledge and interpersonal skills. You are passionate about technology and have a keen interest in cloud solutions, understanding how they can drive business success for your clients. You are a problem solver at heart, always looking for innovative ways to address customer challenges and improve their experience with technology.

You possess a deep understanding of the digital native landscape, having worked with high-growth companies that leverage cloud technologies. Your ability to build relationships and trust with clients is one of your greatest strengths, and you enjoy collaborating with cross-functional teams to deliver tailored solutions. You are adaptable and open to learning, always seeking to enhance your skills and knowledge in the rapidly evolving tech industry.

Desirable

Experience with Cloudflare products is a plus, as is familiarity with competitive solutions in the market. You may also have a background in software development or IT operations, which gives you a unique perspective on the challenges faced by your clients. A proactive approach to learning and a willingness to share knowledge with your team will set you apart in this role.

What you'll do

As a Senior Solutions Engineer at Cloudflare, you will be responsible for engaging with digital native enterprises to understand their unique needs and challenges. You will lead product discussions, demonstrating the value of Cloudflare's solutions and how they can enhance performance and security for clients. Your role will involve collaborating closely with sales and product teams to ensure that client feedback is integrated into our offerings, helping to shape the future of our products.

You will conduct technical presentations and workshops, showcasing how Cloudflare's technology can solve specific problems for clients. Your ability to translate technical details into business value will be crucial in helping clients make informed decisions. You will also assist in the onboarding process for new clients, ensuring they have a smooth transition to using Cloudflare's services.

In addition to client-facing responsibilities, you will contribute to internal knowledge sharing by documenting best practices and creating resources that can help your colleagues succeed. You will stay up-to-date with industry trends and emerging technologies, using this knowledge to inform your interactions with clients and enhance your own expertise.

What we offer

Cloudflare offers a dynamic work environment where innovation is encouraged, and your contributions are valued. You will have the opportunity to work with some of the most cutting-edge technologies in the industry, alongside a team of talented professionals who are passionate about building a better Internet. We provide competitive compensation and benefits, including opportunities for professional development and growth within the company. Join us in our mission to help build a better Internet and make a meaningful impact in the tech world.