Empowering data teams with unified analytics
Databricks, headquartered in San Francisco, California, is a unified data analytics platform that simplifies data engineering and collaborative data science. Trusted by over 7,000 organizations, including Fortune 500 companies like Comcast and Shell, Databricks has raised $3.5 billion in funding, ac...
Databricks offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a l...
Databricks fosters a culture of innovation with a strong emphasis on data-driven decision-making. The company values collaboration across teams and en...
Databricks • Northeast - United States
Databricks is hiring an Engagement Manager for their Professional Services team to enhance partnerships with Public Sector customers. You'll work closely with cross-functional teams to ensure customer satisfaction and maximize the value of Databricks' platform. This role requires strong communication and project management skills.
You have a strong background in managing customer engagements, particularly in the public sector, and understand the importance of building lasting partnerships. Your experience includes working closely with cross-functional teams to deliver exceptional service and ensure customer satisfaction. You are adept at identifying opportunities for new services and can articulate the business value of these offerings to clients. You possess excellent communication skills, enabling you to consult effectively with clients to understand their needs and requirements. You are detail-oriented and have a proven track record of meeting or exceeding professional services and training bookings and revenue targets. You are comfortable working in a strategic role that requires collaboration with sales, customer success, support, and product teams.
As an Engagement Manager at Databricks, you will be responsible for orchestrating customer engagements from vision to delivery. You will work to establish a deeper partnership with Public Sector customers, ensuring they maximize the value of the Databricks platform. Your role will involve consulting with clients to understand their engagement scope, requirements, time, cost, and benefits. You will identify opportunities for new services by understanding potential use cases and explaining the business value of upselling or extending services. You will collaborate closely with sales and customer success teams to drive customer satisfaction and engagement throughout the lifecycle of the service. You will also be responsible for preparing delivery and following up on professional services and training engagements to ensure that customer expectations are exceeded. Your strategic position will require you to work with various teams to deliver excellence at every stage of the engagement process.
At Databricks, we offer a collaborative work environment where you can thrive and grow your career. You will have the opportunity to work with cutting-edge technology and contribute to meaningful projects that impact our customers. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Our team is dedicated to supporting your professional development and ensuring you have the resources you need to succeed in your role.
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