Medical Claims Supervisor

Who you are

You have a proven track record in managing teams, particularly in the healthcare or insurance sectors. Your experience includes overseeing claims processing and ensuring compliance with operational metrics. You are skilled in mentoring and evaluating staff, helping them to achieve their best performance. You possess strong analytical skills, allowing you to identify operational gaps and implement effective solutions. You thrive in a high-performance environment and are committed to improving the member experience through innovative approaches.

What you'll do

As a Medical Claims Supervisor at Gravie, you will oversee the day-to-day operations of the claims department, ensuring that all claims are processed accurately and efficiently. You will mentor and evaluate claims examiners, assigning inventory and monitoring key performance indicators. Your role will involve analyzing quality review findings to identify root causes of errors and implementing corrective actions. You will act as the escalation point for complex claims, leading investigations and resolutions. Additionally, you will prepare and analyze claims processing reports to drive operational efficiency and improve service standards.

What we offer

Gravie offers a unique work environment where your voice matters and good ideas are encouraged. You will be part of a diverse team that is committed to making a significant impact in the healthcare industry. We provide opportunities for professional growth and development, ensuring that you can advance your career while contributing to our mission of improving healthcare access. Our culture is built on trust and collaboration, and we welcome individuals who are ready to challenge the status quo.