Revolutionizing diagnostics for better health outcomes
Salient, headquartered in Bermondsey, London, specializes in automated, high-throughput molecular diagnostics platforms. The company launched its first product, a COVID-19 PCR antigen testing kit, during the pandemic, providing next-day results from nasal swabs and saliva samples. In 2022, Salient e...
Salient offers competitive salaries, equity options, flexible remote work arrangements, and generous PTO policies to support work-life balance....
Salient fosters a culture of innovation and expertise, with a focus on leveraging multidisciplinary knowledge in synthetic biology and systems automat...
Salient • SF Headquarters
Salient is seeking an Administrative & Operations Support to ensure smooth day-to-day operations and support customer communication workflows. This role is based in San Francisco and requires strong communication skills.
You are a proactive individual with a knack for organization and communication. You thrive in fast-paced environments and enjoy being the first point of contact for customers. Your friendly demeanor and professionalism make you an ideal representative for the company. You understand the importance of supporting operational workflows and are eager to contribute to the success of the team. You are comfortable handling inbound inquiries and providing clear information to customers, ensuring they feel valued and informed. You are detail-oriented and capable of managing multiple tasks efficiently, always aiming to improve processes and gather insights that can enhance the company's product strategy.
In this role, you will be responsible for answering inbound phone calls and addressing routine customer requests. You will provide clear and professional responses, referring to internal systems and documentation to assist customers effectively. Your role will involve supporting document workflows and follow-ups, ensuring that all processes run smoothly. You will collaborate closely with various teams to gather insights that will inform product development and operational improvements. As part of a dynamic team, you will contribute to the company's mission of automating complex workflows in financial operations, helping to drive efficiency and customer satisfaction.
Salient offers a vibrant in-person office culture in San Francisco, where collaboration and teamwork are highly valued. You will have the opportunity to work alongside talented professionals in a fast-growing technology company that is backed by prominent investors. The company provides a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous 401(k) plan and catered lunches. You will be part of a team that is dedicated to making a significant impact in the financial services industry through innovative AI solutions.
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