Senior Data Center Technician

Who you are

You have extensive experience as a Data Center Technician, demonstrating expertise in standard processes for preparing, installing, and troubleshooting equipment. Your holistic understanding of network and server interactions allows you to effectively diagnose and resolve issues. You are proactive in suggesting modifications to improve service quality and efficiency, and you enjoy mentoring and guiding other technicians in best practices.

You are familiar with the core infrastructure and foundational technologies that power cloud services, particularly those offered by Microsoft. Your knowledge extends to the operational aspects of data centers, including environmental sustainability and optimization practices. You thrive in a collaborative environment and are committed to your professional development, seeking opportunities for training and certifications.

Desirable

Experience with Microsoft Azure is a plus, as is familiarity with cloud operations and innovation. You may have worked in diverse teams and understand the importance of inclusivity and collaboration in achieving common goals.

What you'll do

As a Senior Data Center Technician at Microsoft, you will play a crucial role in the operations of data centers that support services like Bing, Office 365, Xbox, and OneDrive. Your responsibilities will include preparing and installing equipment, performing diagnostics, troubleshooting issues, and decommissioning equipment as necessary. You will also provide input for process improvements to enhance service quality and efficiency.

You will work closely with other technicians, providing guidance and support to ensure that all operations run smoothly. Your role will involve a deep understanding of the interactions between various network and server equipment, allowing you to effectively manage and optimize the data center environment.

In addition to your technical responsibilities, you will participate in training and development programs offered by Microsoft, contributing to your growth and the growth of your team. You will be part of a larger mission to support over 1 billion customers and 20 million businesses worldwide, ensuring that the infrastructure is robust and reliable.

What we offer

Microsoft offers a dynamic work environment where you can grow your skills and advance your career. You will have access to training programs, diversity and inclusion initiatives, and opportunities for career rotation. The company is committed to environmental sustainability, and you will be part of a team that prioritizes optimization in data center design and operations. Join us in shaping the future of cloud services and making a significant impact on the technology landscape.