Customer Service Representative with French

Who you are

You are a customer-focused individual with a positive mindset and a passion for delivering exceptional service. You possess strong communication skills in both French and English, enabling you to effectively assist customers from diverse backgrounds. Your ability to handle inquiries with professionalism and empathy sets you apart as a valuable team member. You thrive in a fast-paced environment and are eager to contribute to the success of Verifone's Shopper Support Team.

What you'll do

As a Customer Service Representative, you will be responsible for handling customer inquiries via phone and other communication channels. You will provide support for Verifone's electronic payment solutions, ensuring that customers receive timely and accurate information. Your role will involve troubleshooting issues, guiding customers through processes, and escalating complex inquiries when necessary. You will work closely with your team to maintain high standards of service delivery and contribute to the overall success of the organization.

What we offer

Verifone offers a dynamic work environment where you can grow your skills and advance your career. You will have the opportunity to work with leading retailers and partners in the electronic payment industry. The company values diversity and is committed to creating an inclusive workplace. You will receive comprehensive training and support to help you excel in your role, along with opportunities for professional development and career advancement.