Services Delivery Consultant

Who you are

You have a strong background in consulting and a passion for helping organizations improve their operational efficiency. You tackle challenges with unmatched persistence and believe that learning is critical to ongoing growth. Your experience includes leading technology implementations, particularly with Asana, and you excel at building relationships with clients to understand their needs and drive successful outcomes. You are a trusted advisor who can navigate complex change management processes and foster collaboration within teams. You thrive in environments where you can influence and guide clients through their transformation journeys, ensuring they achieve measurable adoption and business results.

Desirable

Experience with project management tools beyond Asana is a plus, as is familiarity with change management methodologies. You may also have a background in enterprise software solutions, which will enhance your ability to deliver tailored engagements that meet client needs.

What you'll do

In this role, you will lead enterprise Asana implementations, acting as a change management partner for clients. You will assess client needs and customize Asana solutions to fit their unique workflows, ensuring a smooth transition and high adoption rates. Your responsibilities will include conducting workshops and training sessions to educate teams on best practices for using Asana effectively. You will also provide ongoing support and guidance to clients, helping them leverage Asana to enhance collaboration and productivity across their organizations. You will track and measure the success of implementations, using data to inform future strategies and improvements. Collaboration with internal teams will be essential as you work to align client goals with the capabilities of Asana, ensuring that every interaction leads to a go-to-market advantage.

What we offer

At Reply, you will be part of a dynamic team that values innovation and collaboration. We offer a supportive work environment where you can grow your skills and advance your career. You will have access to ongoing training and development opportunities, allowing you to stay at the forefront of industry trends and best practices. Our culture encourages open communication and teamwork, ensuring that you feel valued and empowered in your role. We believe in the importance of work-life balance and offer flexible working arrangements to support your personal and professional commitments.