Empowering borrowers and savers with fair finance
Zopa is a leading UK fintech company headquartered in London, specializing in personal loans, savings accounts, and credit cards. Since its founding in 2005, Zopa has lent billions and launched its bank in 2020, recently acquiring the 'buy now, pay later' platform DivideBuy. With $972.9 million in f...
Zopa offers 25 days of holiday, increasing to 30 with tenure, plus 16 weeks of full pay for new parents. Employees can work from abroad for up to 120 ...
Zopa fosters a unique culture rooted in its extensive lending experience, emphasizing customer-centric financial products. The company values face-to-...
Zopa is seeking a Senior Social Media Manager to lead their social media strategy and drive growth for their Biscuit product. You'll work closely with various teams to enhance brand presence and engagement. This role requires strong skills in social media management and analytics.
You have a proven track record in social media management, with at least 5 years of experience in creating and executing social media strategies that drive engagement and growth. You possess a deep understanding of social media platforms and trends, allowing you to spot opportunities and adapt quickly. Your creative instincts help you craft compelling narratives that resonate with audiences, and you are comfortable analyzing data to inform your decisions. You thrive in collaborative environments, working closely with marketing, creative, and analytics teams to achieve shared goals. You are also experienced in community management, adept at handling escalations and fostering positive interactions with users. You are passionate about building a brand that is culturally relevant and engaging.
In this role, you will lead the social media strategy for Zopa's Biscuit product, focusing on both organic and paid initiatives to drive customer acquisition and brand loyalty. You will collaborate with the digital performance and marketing teams to optimize campaigns and ensure alignment with overall business objectives. Your responsibilities will include overseeing content creation, managing community interactions, and analyzing performance metrics to refine strategies. You will also play a key role in elevating creative standards and ensuring that all social media content reflects Zopa's brand identity. As a senior member of the team, you will influence narratives and contribute to the overall marketing strategy, helping to position Biscuit as a leading choice for consumers. You will stay ahead of industry trends and competitor activities, using insights to inform your approach and drive innovation in social media practices.
At Zopa, you will be part of a dynamic team that is redefining the banking experience. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will work in a supportive environment that values creativity and encourages you to think outside the box. Join us in making a meaningful impact in the finance industry and help us build a brand that resonates with customers across the UK.
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