Key Account Manager FinTech - CDI Paris - Theodo FinTech

Who you are

You have a strong background in account management, ideally within the FinTech sector, and possess excellent communication skills that allow you to build and maintain relationships with key clients. You understand the nuances of the financial technology landscape and are adept at navigating complex client needs to deliver tailored solutions. Your experience includes working with diverse teams to ensure that client expectations are met and exceeded, and you thrive in environments that require collaboration and strategic thinking.

You are results-driven and have a proven track record of managing accounts effectively, ensuring client satisfaction while also identifying opportunities for growth. You are comfortable with data analysis and can leverage insights to inform your strategies and decisions. Your ability to articulate the value of digital financial products to clients is one of your key strengths, and you are passionate about making finance more accessible and useful for businesses and society.

Desirable

Experience in managing accounts for large enterprises, ScaleUps, or StartUps in the financial services sector is a plus. Familiarity with API integrations and digital product development will enhance your ability to communicate effectively with both clients and internal teams.

What you'll do

As a Key Account Manager at Theodo FinTech, you will be responsible for overseeing the relationships with our key clients in the financial services sector. You will work closely with clients to understand their needs and ensure that our digital products meet their expectations. Your role will involve regular communication with clients to provide updates, gather feedback, and identify areas for improvement. You will collaborate with our technical teams to ensure that the delivery of products is seamless and aligns with client requirements.

You will also be tasked with identifying opportunities for upselling and cross-selling additional services to existing clients, contributing to the overall growth of Theodo FinTech. Your insights will help shape our product offerings and improve client satisfaction. You will participate in strategic planning sessions to align client needs with our business objectives, ensuring that we remain at the forefront of the FinTech industry.

What we offer

At Theodo, we pride ourselves on our innovative approach to digital product development and our commitment to client success. You will be part of a dynamic team that values collaboration and continuous improvement. We offer a competitive salary and benefits package, along with opportunities for professional development and growth within the company. Join us in our mission to make finance more useful for everyone, and be part of a company that is shaping the future of financial technology.