Sr. Technical Program Manager, HWEng Accelerator Systems

Who you are

You have 5+ years of experience in technical program management, particularly in hardware engineering or related fields. Your background includes managing complex technical programs with multiple stakeholders and competing priorities, ensuring timely delivery of innovative hardware solutions. You are adept at monitoring fleet performance and proactively identifying risks that could impact customer satisfaction. Your strong communication skills enable you to convey strategic recommendations effectively to senior leadership, fostering collaboration across various teams.

You possess a deep understanding of new product introduction (NPI) processes, particularly for storage server systems or accelerators. Your experience includes developing and implementing solutions for fleet health improvements, driving continuous enhancement in availability metrics, and maintaining high reliability standards. You are a proactive problem solver who thrives in fast-paced environments and enjoys tackling challenges head-on.

Desirable

Experience with cloud computing technologies, particularly AWS, is highly desirable. Familiarity with ODM/vendor management and the ability to drive complex technology deliveries on a timely basis will set you apart. You are comfortable working in cross-functional teams and have a track record of preventing customer-impacting incidents through effective fleet management.

What you'll do

In this role, you will own the end-to-end delivery of NPIs for storage server systems or accelerators, guiding projects from concept to production deployment. You will track and report on overall fleet health, identifying trends and potential risks to ensure optimal server availability for AWS customers. Your responsibilities will include coordinating cross-functional initiatives aimed at improving compute capacity and reliability.

You will design technical deployment methodologies that incorporate robust safety measures, driving continuous improvement in server availability metrics. Your role will require you to lead cross-functional initiatives to prevent incidents that could impact customers, ensuring that AWS maintains its high standards of reliability and customer satisfaction.

You will collaborate closely with various teams, including engineering, operations, and product management, to drive progress toward availability and reliability goals. Your ability to communicate effectively with stakeholders at all levels will be crucial in this role, as you will be responsible for reporting on program status and making strategic recommendations to senior leadership.

What we offer

At Amazon, we offer a competitive compensation package that includes equity, sign-on payments, and a full range of medical, financial, and other benefits. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and the reliability of AWS services. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds in our team.