Social & Influence Operation Lead

Who you are

You have a strong background in operations management, particularly within the social media landscape, and are ready to take on a leadership role that impacts some of the world's biggest brands. Your experience includes managing complex projects and ensuring that operations run smoothly in a fast-paced environment. You excel at building relationships with clients and stakeholders, understanding their needs, and translating them into actionable strategies. You are organized and detail-oriented, with a knack for bringing order to chaos and ensuring that all team members are aligned and informed.

You possess excellent communication skills, allowing you to effectively convey ideas and strategies to both internal teams and external clients. Your ability to collaborate with diverse teams across different functions is key to your success in this role. You are adaptable and can pivot quickly in response to changing priorities, always keeping the end goal in sight. You are passionate about social media and understand its power in shaping brand narratives and driving engagement.

Desirable

Experience in the advertising or public relations industry is a plus, as is familiarity with the latest trends and tools in social media management. A background in client relations or account management will help you thrive in this role, as you will be the primary point of contact for clients in the region. You are also comfortable working with data and analytics to measure the success of social media initiatives and make informed decisions.

What you'll do

In this role, you will lead the operations of Ogilvy's social and influence capability, overseeing the execution of social media strategies for major brands in the ASEAN South Pacific region. You will work closely with creative teams to ensure that campaigns are delivered on time and meet client expectations. Your responsibilities will include managing project timelines, coordinating resources, and ensuring that all deliverables are of the highest quality. You will also be responsible for fostering a collaborative environment where team members can share ideas and innovate together.

You will engage with clients regularly, providing updates on project progress and gathering feedback to refine strategies. Your ability to build strong relationships will be crucial in maintaining client satisfaction and driving long-term partnerships. You will also analyze performance metrics to assess the effectiveness of social media campaigns and identify areas for improvement. Your insights will help shape future strategies and ensure that Ogilvy remains at the forefront of social media innovation.

What we offer

Ogilvy offers a dynamic work environment where creativity and collaboration are encouraged. You will have the opportunity to work with some of the most talented professionals in the industry and contribute to impactful campaigns that resonate with audiences. We are committed to your professional growth and provide opportunities for advancement within the company. Our culture values diversity and inclusion, and we strive to create a workplace where everyone feels valued and empowered to succeed. Join us in making a difference for brands and communities around the world.