Empowering hospitality businesses worldwide
Cloudbeds is a leading hospitality management platform headquartered in San Diego, California, specializing in property management systems (PMS) and booking engines for hotels, hostels, B&Bs, and vacation rentals. With over 21,000 customers in 157 countries, Cloudbeds has raised $82 million in fundi...
Employees enjoy competitive salaries, equity options, flexible PTO, remote work opportunities, and a comprehensive health benefits package....
Cloudbeds fosters a remote-friendly culture that emphasizes collaboration and innovation, allowing employees to work from anywhere while focusing on d...
Cloudbeds • Latin America; Philippines
Cloudbeds is seeking a Website Onboarding Specialist to provide outstanding customer account management and create professional hospitality websites. This role requires a consultative approach and a passion for the travel industry.
You have a strong background in customer account management and a passion for creating high-quality websites. You understand the hospitality industry and are excited about transforming operations for hoteliers. You thrive in a remote work environment and are comfortable working shifts from 3 PM to 12 AM UTC. You are detail-oriented and have a consultative approach to your work, ensuring that every website you create meets the needs of your customers. You enjoy collaborating with a global team and are eager to contribute to innovative solutions that enhance the customer experience.
As a Website Onboarding Specialist at Cloudbeds, you will be responsible for conceptualizing and creating professional hospitality websites for our customers. You will work closely with clients to understand their needs and provide tailored solutions that align with their business goals. Your role will involve managing customer accounts, ensuring a smooth onboarding process, and delivering exceptional service that leads to increased customer satisfaction. You will collaborate with the Website Services Team to implement best practices and innovative design strategies that set our platform apart in the industry. You will also engage with customers to gather feedback and continuously improve our offerings, contributing to the overall success of Cloudbeds.
At Cloudbeds, we offer a fully remote work environment that allows you to collaborate with a diverse team of innovators. You will have the opportunity to work on exciting projects that have a real impact on the hospitality industry. We value creativity and encourage you to bring your ideas to the table. Our culture is built on collaboration, and we believe in empowering our employees to take ownership of their work. Join us in our mission to transform hospitality and make a difference in the lives of hoteliers around the world.
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