VRMO Seller Onboard Asc - [TR], In-Person Verification - VAR

Who you are

You are dedicated and hardworking, with a strong analytical mindset that allows you to investigate and eliminate online e-commerce risks effectively. Your attention to detail and excellent judgment are crucial in ensuring the safety of transactions on Amazon's platform. You thrive in a collaborative environment and are committed to contributing positively to your team's goals.

You possess strong communication skills, particularly in live video interactions, which are essential for engaging with our customer base of third-party sellers. Your ability to convey information clearly and effectively will help build trust and ensure a smooth onboarding process for sellers.

You are results-oriented and understand the importance of productivity and quality assurance in your role. Your contributions will be evaluated based on your ability to meet departmental goals and enhance the overall customer experience on Amazon.

Desirable

Experience in customer support or operations is a plus, as it will help you navigate the challenges of this role more effectively. Familiarity with e-commerce platforms and risk management processes will also be beneficial.

What you'll do

In this role, you will be responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk. You will communicate effectively with third-party sellers via live video calls, ensuring they understand the verification process and feel supported throughout their onboarding experience.

Your analytical skills will be put to the test as you assess various risks associated with online transactions. You will work closely with your team to develop and implement strategies that minimize these risks while maximizing trust in the Amazon platform.

You will also participate in quality assurance initiatives, helping to refine processes and improve the overall efficiency of the onboarding experience for sellers. Your insights and feedback will be valuable in shaping the future of our customer trust and partner support efforts.

What we offer

At Amazon, we believe in the power of a diverse workforce and are committed to creating an inclusive environment for all employees. You will have the opportunity to work with some of the brightest minds in the industry, contributing to a mission that aims to make Amazon the safest place to transact online.

We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a team that values your passion for discovering, inventing, and building trust with our customers and sellers.

Join us at Amazon and be part of a team that is dedicated to making history in the e-commerce space. Your contributions will have a direct impact on the safety and success of our platform, and we encourage you to apply even if your experience doesn't match every requirement.