Supervisor, Starlink Customer Support - Multiple Shifts

Who you are

You are an experienced leader with a proven track record in customer support, capable of motivating and guiding a team to deliver exceptional service. You possess strong problem-solving skills and a strategic mindset, allowing you to drive process improvements effectively. Your passion for customer service aligns with SpaceX's mission to provide outstanding support to Starlink users.

What you'll do

As a Supervisor for Starlink Customer Support, you will oversee a team of customer support agents, ensuring they are well-trained and equipped to handle customer inquiries. You will provide coaching and performance evaluations to enhance the skills of your team members. Your role will involve developing strategies to improve customer satisfaction and streamline support processes, fostering a culture of excellence within the team.

What we offer

At SpaceX, you will be part of a groundbreaking company that is revolutionizing internet connectivity through satellite technology. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer experiences. We offer competitive compensation and benefits, along with a culture that values innovation and teamwork.