Streamlining document workflows for growing organizations
PandaDoc is a document workflow automation platform headquartered in San Francisco, California, that serves over 35,000 organizations, including notable clients like Cisco and HubSpot. The platform streamlines the creation, management, and signing of digital documents such as proposals, quotes, and ...
PandaDoc offers competitive salaries, equity options, unlimited PTO, and a flexible remote work policy, allowing employees to maintain a healthy work-...
PandaDoc fosters a remote-friendly culture that emphasizes collaboration and innovation, encouraging employees to contribute ideas and take ownership ...
PandaDoc • Remote (Europe), Warsaw, Masovian Voivodeship, Poland
PandaDoc is hiring an Account Manager for Small Business to drive revenue growth and foster long-term partnerships with SMB clients. This role requires strong account management skills and the ability to work cross-functionally with various teams.
You have a proven track record in account management, particularly within the small to medium-sized business sector. Your experience has equipped you with the skills to drive revenue growth and foster long-term partnerships with clients. You thrive in a collaborative environment, working closely with marketing, sales, product, and customer success teams to ensure exceptional customer experiences. You are proactive in identifying opportunities for growth and are committed to minimizing customer churn by delivering consistent value. Your ability to conduct regular account health reviews and communicate effectively with clients makes you a trusted advisor in their business journey.
Experience in high-velocity sales environments is a plus, as is familiarity with revenue generation strategies tailored for SMBs. You understand the unique challenges faced by small businesses and can tailor your approach to meet their needs effectively.
In this role, you will be instrumental in driving significant revenue growth within your assigned SMB portfolio. You will consistently exceed monthly Net Dollar Retention (NDR) targets through strategic account management and proactive identification of expansion opportunities. Partnering closely with our Customer Success team, you will ensure exceptional customer adoption and address their needs proactively. You will conduct regular account health reviews, clearly communicating the value clients receive and outlining strategies for continued partnership and growth. Your deep understanding of clients' businesses will enable you to identify challenges and opportunities, fostering strong relationships that lead to mutual success.
PandaDoc promotes an honest and open culture that emphasizes feedback and professional development. You will enjoy benefits such as self-care days and a competitive salary, along with the opportunity to work in a supportive environment that values integrity and transparency. Join us in making a significant impact on our growth and the lives of our customers.
Apply now or save it for later. Get alerts for similar jobs at PandaDoc.
