Empowering brands with authentic shopper engagement
Bazaarvoice, headquartered in Austin, TX, is a leading user-generated content (UGC) platform that enhances shopper engagement for over 1,000 global brands. The company specializes in collecting and syndicating customer reviews, ratings, and stories, influencing purchase decisions across various chan...
Bazaarvoice offers comprehensive benefits including health, dental, and vision insurance, generous parental leave policies, wellness programs, and opp...
Bazaarvoice fosters a culture centered around data-driven insights and customer intelligence, empowering brands to make informed marketing decisions. ...
Bazaarvoice • London
Bazaarvoice is seeking an Engagement Manager to advocate for customers during their transition from sales to live. This role requires professional fluency in German and experience in the German market to effectively lead clients through digital transformation.
You have a strong background in customer engagement and project management, ideally with experience in the digital transformation space. Your professional fluency in German, both written and verbal, allows you to communicate effectively with clients in the DACH region. You understand the challenges brands and retailers face in connecting with consumers and are passionate about delivering solutions that bridge this gap. You thrive in collaborative environments and are skilled at coordinating efforts across various teams to ensure successful project delivery.
Experience within the German market is highly desired, as it will enable you to better understand the unique needs of clients in this region. Familiarity with user-generated content and its impact on consumer behavior will also be beneficial in this role.
As an Engagement Manager at Bazaarvoice, you will act as the dedicated advocate for our customers during the critical transition from sales to live. You will shepherd projects through various Services functions and practices, ensuring that resources from different practice teams, including Consultants and Product experts, are effectively coordinated. Your role will involve building strong relationships with clients, understanding their needs, and guiding them through the implementation of our solutions. You will leverage your expertise to provide valuable insights and support, helping clients achieve their goals and maximize the impact of their user-generated content strategies.
Bazaarvoice offers a dynamic work environment where you can make a significant impact on the success of our clients. You will have the opportunity to work with a passionate team dedicated to creating smarter shopping experiences. We value collaboration and encourage you to bring your unique perspective to the table. Additionally, we provide a supportive culture that fosters professional growth and development, ensuring that you have the resources and opportunities to excel in your career.
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