The candidate's responsibilities would include:
- Integrating seller content to the Amazon platform using standard item creation templates, working with Business Teams across the world.
- Integrating external content to the Amazon websites using Amazon internal content creation templates.
- Correcting and enhancing existing content of products that have high visibility on the Amazon website but show poor content.
- Working with sellers to gather requirements and helping to build the tools and processes to increase the ease and efficiency with which sellers integrate with Amazon.
- Working with the On-boarding team to gather knowledge in tools used for complex integration and support them to implement the integration.
- Calling Sellers and communicating in German language with regards to listing challenges.
Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience.
B2 level of proficiency in German language. Candidate needs to possess strong oral and written communication skills in German language.
Advanced computer literacy in Microsoft Office (especially MS Excel) applications.
Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.
Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.
Attention to detail and high capability to work on different projects in parallelCreative and analytical problem solver with a passion for operational excellence
Ability to work with IT systems, understand and work with XML feeds, SQL/DW would be an added benefit.
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