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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Fort Wayne, Indiana, USA
Amazon is hiring an Area Manager II to lead a team in their WW Operations network. You'll be responsible for ensuring safety, quality, and performance while managing customer delivery expectations. This role requires strong leadership and operational management skills.
You have a strong background in operations management, ideally with experience leading teams in a fast-paced environment. You are motivated and customer-focused, understanding the importance of delivering high-quality service to meet customer expectations. Your leadership style emphasizes support, mentorship, and motivation, ensuring your team is engaged and productive during their shifts. You are physically capable of handling the demands of the role, including lifting and standing for extended periods. You thrive in dynamic environments and are adaptable to varying conditions, including noise levels and temperatures.
Experience in logistics or supply chain management is a plus, as is familiarity with safety and quality assurance practices. You may have a background in collaborating with cross-functional teams, including HR and engineering, to achieve business objectives. Your ability to analyze performance metrics and implement improvement plans will set you apart.
As an Area Manager II at Amazon, you will lead a team of hourly associates, focusing on maintaining the highest levels of safety, quality, and performance. You will engage your team during their shifts, ensuring they are motivated and supported in their roles. Your responsibilities will include managing workflow processes across the first, middle, and last miles of operations, ensuring that customer orders are delivered accurately and on time. You will collaborate with various support teams, including Safety, Engineering, and Quality Assurance, to develop and implement plans that meet business objectives. Additionally, you will monitor and analyze performance metrics to identify areas for improvement and drive operational excellence.
Amazon provides a comprehensive benefits package, including medical, financial, and other benefits. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction and operational success. The role offers a chance to grow within the company, with opportunities for advancement based on performance and leadership capabilities. You will be part of a team that values dedication to customer service and operational efficiency, contributing to the overall mission of delivering smiles to customers every day.
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