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Amazon • Nashville, Tennessee, USA
Amazon is seeking a Customs Brokerage Specialist to manage daily customs clearance operations for cross-border shipments. You'll collaborate with freight forwarders and vendors to ensure compliance and timely delivery. This role requires attention to detail and a passion for international logistics.
You are a detail-oriented professional with experience in customs brokerage and international logistics. You thrive in a collaborative environment and are committed to ensuring compliance with customs regulations. Your customer-centric approach drives you to deliver exceptional service while managing complex logistics operations. You understand the importance of accurate documentation and timely communication in the customs clearance process. You are passionate about streamlining operations and solving shipment issues effectively. You have a strong ability to work with various stakeholders, including freight forwarders, sellers, and vendors, to ensure smooth cross-border shipments. You are motivated by the challenge of meeting daily and weekly KPI targets and take pride in your attention to detail.
In this role, you will manage daily customs clearance operations for ocean, air, rail, and truck shipments. You will verify the completeness of information upon onboarding customers and prepare import documentation to ensure timely release and delivery of orders. Your responsibilities will include verifying the accuracy of commercial documentation and charges, submitting documentation to regulatory agencies, and meeting daily and weekly KPI targets for entry submission and accuracy. You will collaborate with other service providers to resolve shipment issues and work closely with origin and destination logistics teams. Additionally, you will provide second-tier support for customer service queries, ensuring that all inquiries are addressed promptly and accurately. Your role will be crucial in maintaining compliance with customs regulations and enhancing the overall efficiency of the customs brokerage process.
At Amazon, we offer a comprehensive benefits package that includes medical, financial, and other forms of compensation. You will have the opportunity to work in a dynamic environment where your contributions will directly impact global commerce. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in revolutionizing global commerce, one shipment at a time.
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