Program Management Associate

Who you are

As a Program Management Associate, you are eager to contribute to the success of our clients by providing exceptional service and support. You possess strong communication skills and have a knack for understanding client needs, ensuring that their goals are met through effective collaboration. You are detail-oriented and organized, capable of managing multiple tasks while maintaining a focus on delivering high-quality results. Your ability to analyze data and provide insights will be crucial in helping clients improve their win rates and make informed business decisions. You thrive in a team environment and are excited about the opportunity to work closely with experienced analysts to enhance client satisfaction and loyalty.

Desirable

Experience in a client-facing role or in project management would be beneficial, as would familiarity with research methodologies and data analysis. A background in business-to-business (B2B) technology companies is a plus, as it will help you understand the unique challenges our clients face. You are adaptable and open to learning new skills, and you are motivated by the prospect of contributing to a growing company that values innovation and excellence.

What you'll do

In your role as a Program Management Associate, you will be responsible for driving value for our clients by aligning with their goals and providing in-depth research support. You will partner closely with clients to ensure their research programs are set up for success, implementing strategies to optimize outcomes and track program health. Your role will involve educating clients on best practices for win-loss and churn analysis, ensuring they have the tools and knowledge needed to make impactful decisions. You will identify and execute effective interview recruitment strategies to keep programs on track, fostering strong relationships with clients throughout the process. Your contributions will directly impact client satisfaction and retention, making you a key player in our mission to enhance competitive intelligence for B2B technology companies.

What we offer

At Klue, we are committed to building a culture that values collaboration, innovation, and excellence. As a Program Management Associate, you will have the opportunity to work with a talented team of analysts and contribute to meaningful projects that drive client success. We offer a supportive work environment where you can grow your skills and advance your career. You will be part of a company that is excited about the future and dedicated to helping clients achieve their goals through data-driven insights and exceptional service. Join us in shaping the future of competitive intelligence and making a real impact in the B2B technology space.