Empowering organizations to outsmart cyber threats
KnowBe4, headquartered in Clearwater, Florida, is a leading provider of Security Awareness Training, helping organizations combat social engineering, spear phishing, and ransomware attacks. With over 45,000 customers, including major brands like Netflix and Siemens, KnowBe4 has raised $300 million i...
KnowBe4 offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from ongoin...
KnowBe4 fosters a culture of security awareness and continuous improvement, emphasizing the importance of cybersecurity education. The company values ...
KnowBe4 • Utrecht, Netherlands
KnowBe4 is hiring a Customer Success Intern to support their cybersecurity initiatives. You'll engage with customers and help enhance their security culture. This role requires fluency in Italian, Spanish, or Portuguese.
You are a motivated individual looking to start your career in customer success within the cybersecurity industry. You possess strong communication skills and are fluent in either Italian, Spanish, or Portuguese, enabling you to connect effectively with a diverse customer base. You thrive in a collaborative environment and are eager to learn about customer engagement strategies and best practices in security awareness training. Your attention to detail and ability to adapt to new challenges will help you succeed in this role.
Experience in customer service or support roles is a plus, but not required. A passion for technology and cybersecurity will set you apart as you engage with customers and help them navigate their security needs. You are open to feedback and committed to continuous professional development, aligning with KnowBe4's values of radical transparency and extreme ownership.
As a Customer Success Intern at KnowBe4, you will assist the customer success team in onboarding new clients and ensuring they have a positive experience with our AI-driven Human Risk Management platform. You will help facilitate training sessions and provide support to customers as they implement our security awareness training programs. Your role will involve gathering feedback from customers to help improve our offerings and enhance user satisfaction. You will also participate in team meetings and contribute ideas to improve customer engagement strategies.
In addition to direct customer interactions, you will have the opportunity to learn about the cybersecurity landscape and how KnowBe4 positions itself as a trusted partner in security. You will work closely with various departments, including sales and product development, to ensure that customer needs are met and that they receive the best possible service. This internship will provide you with valuable insights into the operations of a leading cybersecurity company and help you develop skills that are essential for a successful career in customer success.
KnowBe4 offers a welcoming workplace culture that encourages all employees to be themselves. You will have the chance to participate in team-building activities and engage with colleagues in a fun and dynamic environment. The internship program runs for 13 weeks, from June 1 to August 28, 2026, providing you with ample time to gain hands-on experience in the field. We are committed to your professional growth and will provide you with the resources and support needed to succeed in your role. Join us at KnowBe4 and be part of a team that is redefining security awareness training and making a significant impact in the cybersecurity industry.
Apply now or save it for later. Get alerts for similar jobs at KnowBe4.
