Empowering hospitality businesses worldwide
Cloudbeds is a leading hospitality management platform headquartered in San Diego, California, specializing in property management systems (PMS) and booking engines for hotels, hostels, B&Bs, and vacation rentals. With over 21,000 customers in 157 countries, Cloudbeds has raised $82 million in fundi...
Employees enjoy competitive salaries, equity options, flexible PTO, remote work opportunities, and a comprehensive health benefits package....
Cloudbeds fosters a remote-friendly culture that emphasizes collaboration and innovation, allowing employees to work from anywhere while focusing on d...
Cloudbeds • Portugal
Cloudbeds is seeking a Customer Growth Manager to focus on upselling and cross-selling to existing customers. You'll build and manage a customer pipeline to achieve sales performance goals. This role requires strong relationship-building skills and a results-driven mindset.
You are a dynamic and results-driven individual with a strong focus on customer growth. You have experience in upselling and cross-selling, and you thrive in building and managing customer pipelines to achieve ambitious sales targets. Your ability to develop and maintain strong relationships with key stakeholders and decision-makers sets you apart. You understand the unique needs and challenges of each customer, allowing you to proactively identify upselling opportunities through strategic account analysis and regular communication.
As a Customer Growth Manager at Cloudbeds, you will be responsible for driving revenue growth through existing customers. You will focus on upselling and cross-selling initiatives, ensuring that you meet and exceed the ambitious targets set by the customer growth management team. Your role will involve developing a deep understanding of customer needs and challenges, allowing you to tailor your approach effectively. You will engage in regular communication with customers to identify opportunities for growth and ensure high-quality deals with minimal post-sale fallout.
At Cloudbeds, you will be part of a completely remote team that is transforming the hospitality industry. You will work alongside global innovators to build AI-powered solutions that address the biggest challenges faced by hoteliers. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in making a significant impact in the hospitality sector while enjoying the flexibility of remote work.
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