Operations Manager

Who you are

You have a strong background in operations management, with experience leading teams in a fast-paced environment. You are motivated and customer-focused, understanding the importance of delivering orders on time and to the right location. Your leadership style emphasizes mentorship and motivation, ensuring your team is engaged and performing at their best. You are data-driven, using analytical problem-solving to drive improvements in safety, quality, attendance, and performance. You are familiar with the logistics of first mile, middle mile, and last mile operations, and you understand how to optimize workflows to enhance customer satisfaction.

What you'll do

As an Operations Manager at Amazon, you will lead a team of both salaried and hourly employees, providing them with the tools and support they need to succeed. You will be responsible for overseeing large-scope projects that have site and regional impacts, ensuring that operational goals are met. You will engage with your team during their shifts, fostering a culture of safety and high performance. Your role will involve analyzing data to make informed decisions that enhance operational efficiency and customer satisfaction. You will collaborate with other departments to innovate and improve the last mile customer experience, ensuring that Amazon continues to delight its customers with speed and reliability.

What we offer

Amazon provides a comprehensive benefits package, including medical, financial, and other forms of compensation. You will have the opportunity to work in a dynamic environment where your contributions directly impact customer satisfaction. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.