Operations Manager, Fulfillment Center

Responsible for the complete management of warehouse processes (Inbound or Outbound) in a specific shift or multiple shifts.

Main Responsibilities:
- Lead a team of Area Managers and associates in operations
- Ensure safety, quality, and operation performance
- Achieve and exceed operational goals
- Develop strategic planning and forecasts
- Mentoring and team development
- Implement process improvements

Management:
- Reports to the Senior Process Manager
- Lead Area team/Team Managers
- Manages approximately 300 direct/indirect employees with variations depending on the period
- Interface with support areas (HR, Finance, Facilities, Security, IT)

Additional Requirements:
- Willingness to work on a 3x2 scale (3 working days with 3 days off, 2 working days with 2 days off)
- 12-hour shifts (day shift: 06:00 to 18:00 or night shift: 18:00 to 05:00)
- Willingness to work on weekends
- Walking long distances in the warehouse
- Adapt to different environmental conditions
- Access all areas of the building (stairs, sailor-type stairs)- Bachelor's degree or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Employee and performance management experience
- Advanced English skills- Experience with performance metrics and process improvement and Lean techniques

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.